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Core Conversion Weekend: Online and mobile account access is temporarily unavailable and branch locations are closed as we complete our core upgrade. Mobile deposits, external transfers, and Quick Pay are also unavailable during this time. Services will be back online on Monday, April 29.

Key Dates

June 12th, 2023 – First Announcement – See the letter here
December 1st, 2023 – Second Announcement – See the letter here
January 31st, 2024 – Last Day to Redeem Points from Scorecard Rewards

The next time you can redeem points will be sometime in late May through our new redemption platform, uChoose Rewards. Learn the details here>> Debit/Credit Cards

February 26th, 2024 - 60 Days Out Until Go Live Email - See the message here
March 15th, 2024 - Member Numbers Are Changing Slightly Email - See the message here
March 29th, 2024 - 10 Things To Know About Our Core System Upgrade Email - See the message here
April 26th, 2024 – ACH Postings

All ACH debits and credits, including any future dated through 4/28, will be posted at the close of business on 4/26.

April 26th, 2024 – Service Charges, Rewards, and Dividends Posted

Minimum balance fees and bad address fees will be assessed at close of business on April 26th.

Fees that will not be assessed in April:

  • Statement fees
  • S88 non-equal fees
  • Inactive club fees
  • Business account service charges

The following service charges not assessed in April will resume their normal schedule as of May 1st:

  • Statement fees
  • Club account fees
  • Rewards checking
  • Business account fees

All interest bearing savings and checking accounts will be paid on this day for the time period of 4/1 through 4/26.

Refunds will be applied on or before April 26th. Foreign ATM surcharges during the transition period will be refunded in May.

April 26th, 2024 - First Partial Statement Issued

A partial statement will be issued for account activity from 4/1 through 4/26, as we close out our previous system. The remainder of the month will be issued later in a second partial statement from the new system.

April 26th, 2024 - Account Access Temporarily Unavailable

Account access through online and mobile apps, CO-OP Shared Network, Partners 1st ATMs, and branch drive-thrus will be temporarily unavailable starting Friday, April 26, around 5pm until 9am on Monday, April 29.

Note: Account balances will not appear on ATM receipts during coversion weekend.

You can still use your debit or credit card during this downtime.

April 27th, 2024 - Closed For Conversion

All branches will be closed on Saturday, April 27th for us to complete the last steps of converting from our old system to the new one. We are choosing to do this on a Saturday because it creates the least amount of downtime possible - we want to make sure that we are open and ready to serve you on Monday, April 29th!

April 29th, 2024 - Go Live!

Learn what that means for you.

What is the CORE Upgrade?

April 30th, 2024 - Second Partial Statement Issued

A partial statement will be issued for account activity from 4/27 through 4/30, as we begin use of our new system. This, combined with the partial statement issued earlier for 4/1 through 4/26, will serve as the full April statement.