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What is the CORE Upgrade?

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It’s time to upgrade our computer systems to better serve you with robust, streamlined operations. This upgrade intermingles with every transaction and customer experience interaction we have. In a word, it’s the core of everything we do.

Some Of The Upgrades Coming Your Way…

  • Centralized hub to control and access your debit card
  • Instant digital issuance – once you open an account, you have access to a debit card immediately through your phone
  • Continue using existing checks to pay for goods and services
  • New branch equipment that adds an extra layer of security and immediately uploads information into our database

On Launch Day

Here is a preview of what will happen when we go live with the new system:

  1. You will receive two statements in April 2024. A larger one from our current computer system that goes until the 26th and a short cycle statement (4/27-4/30) from our new system. Use these statements to compare amounts and familiarize yourself with the new layout.
  2. Every member will have ONE member number. You will be notified prior to our launch what that number will be. By consolidating all accounts, most members will see a comprehensive view of their credit union relationships.
  3. All checking account numbers will change to the MICR number. If there are multiple MICR numbers on an account, the “largest MICR number” will be the one used.

Transparency is important to us. During this journey, we will continuously release information here on various topics from member numbers to loans.

Photos Key Dates
Key Dates

Stay up to date on everything that is happening with our computer system upgrade.

Stay Updated
Photos Debit Credit
Debit/Credit Cards

Your spending power is getting a new, convenient platform to manage your cards on the go.

Learn More
Photos Statements
Statements

New system, new look. Examine your transaction history with a fresh appearance.

Check It Out
Photos Member Number
Member Numbers

There will be a difference between member numbers and account numbers. Learn how this will look when we go live.

Read More
Photos Branch Interactions
Branch Interactions

Ready for next-level security and instant results with these branch equipment upgrades?

Discover How
Photos Loans
Loans

From auto loans to personal loans, stay updated on the incoming changes!

Learn More
Photos Business Services
Business Services

Your business is important… that’s why we are adding unique offerings to better serve you.

Learn How
Photos Mortgages
Mortgages

With real-time payments and other enhancements, managing your mortgage is getting easier.

Read More